EXECUTIVE & TEAM COACH AND CONSULTANT · MEd · ICF PCC

Turn strategy
into story.

Twenty-five years of learning what makes people listen — first in broadcast news, then in boardrooms. Now I coach leaders to drive results.

PricewaterhouseCoopersNavy FederalCapitol HillHARVARD MEd
Portrait of Jo-Anne Goldman Chase
Story is the most powerful — and most overlooked — tool a leader has.
The through line of every engagement

Services

Four ways in.

Individuals, teams, whole organizations. The work starts wherever the gap between intent and impact is widest.

01

Executive coaching

One-on-one work with leaders stepping into bigger rooms — and wanting to fill them.

PresenceDecision-makingTransitions
02

Team & leadership development

Teams that disagree well, decide faster, and pull in the same direction.

AlignmentTrustChange
03

Strategic planning

Turn a plan on a page into a direction people can actually act on.

FacilitationPrioritiesRollout
04

Story & communications

Find the message that carries the strategy — then learn to deliver it like you mean it.

NarrativeBrandingSpeaking

Background

A career spent
on other people's stories.

Newsroom, Capitol Hill, global consulting, the world's largest credit union. Same question every time: what's really going on here, and who needs to hear it?

FirstBroadcast newsWriting and producing television and radio at the national and local level.
ThenCapitol HillCommunications Director — message under real pressure.
ThenPricewaterhouseCoopersLeadership roles inside a global consulting firm.
ThenNavy Federal Credit UnionCentral contributor to strategic programs at the world's largest credit union.
NowLeadership and team coaching/consultingExecutives and aspiring leaders across five industries.

Industries served

HealthcareFinancial servicesTechnologyGovernmentNot-for-profit

Credentials

No-nonsense,
and well-trained.

A strong strategic thinker with a real grasp of how individual change and organizational change move together.

GraduateMEd, Harvard University
UndergraduateBA Journalism & Political Science, University of Wisconsin–Madison
CertifiedICF Professional Certified Coach (PCC)
CertificateLeadership Coaching, George Mason University
CertificateWomen's Leadership, Center for Creative Leadership

Get started

Let's find out
what you're really saying.

A short first conversation, no charge. Bring the problem you'd rather not put in an email.